q7gg Privacy Policy
This page explains how q7gg collects, uses, and protects the personal data of players who access the q7gg platform.
About This Policy
Last Updated: 30 October 2026
q7gg is a platform that takes the protection of Myanmar players' personal data seriously. This Privacy Policy explains in detail the practices we follow regarding personal data that is provided or collected while using q7gg services.
By accessing this website (q7gg.im), creating an account, or using our services, you are considered to have accepted the terms of this policy. If you do not agree with this policy, please refrain from using our website.
This policy should be read alongside q7gg's Terms and Conditions and Responsible Gaming policy. Those documents are not intended to cover every matter not addressed here.
Information We Collect
q7gg collects only the information needed to provide our services properly and to protect your privacy. The types of information we receive are as follows—
Registration Information
- Name (nickname / full name)
- Date of birth
- Email address
- Phone number
- Payment method used
Financial Information
- KBZPay, Wave Money, AYA Pay and CB Pay account numbers
- Deposit / withdrawal history
- Prize payment records
- Amount (deposit / withdrawal / available prize)
Game Data
- Game play history
- Play time / play frequency / betting records
- Bonus and promotion records
- VIP level and regular cashback commission data
Technical Data
- IP address and browser type
- Device / OS used to access
- Cookies and session information
- Login time (MMT) and site usage records
Purpose of Using Information
q7gg uses the personal information collected only for the specific purposes listed below—
To create, verify and run security checks on player accounts.
To record and process deposits, withdrawals and prize payments.
To answer player questions and resolve issues via 24-hour live chat in Myanmar language and email.
To detect and prevent financial fraud, unauthorized account access and other harmful activity.
To analyze technical data for platform performance and improve the player experience.
To analyze play patterns and proactively assist players who may be developing gambling-related problems.
To maintain records in order to meet our regulatory and legal responsibilities.
Cookies and Tracking Technologies
The q7gg website uses cookies and similar technologies. These are small data files stored on your browser or device, used for the following purposes—
Strictly Necessary Cookies
These cookies are essential for the website to function properly and are used for session management and security checks.
Functional Cookies
Used to remember players' preferences and language selections.
Analytical Cookies
Used to understand website traffic and usage patterns in order to improve the service.
Cookie Control
You can restrict or delete cookies through your browser settings. However, this may affect some features of the website.
Third Parties and Data Sharing
q7gg does not sell or rent players' personal information to third parties. However, we may share it in the following situations to deliver our services and meet legal obligations—
Service Providers
We may share data with service providers who process payments (KBZPay, Wave Money, AYA Pay, CB Pay) and support business operations. They handle data only for the purposes we direct and must follow our security standards.
Legal Requirements
We may disclose data to relevant authorities where required by law to fulfill judicial or regulatory obligations.
Game Providers
We may share game session data with game providers to ensure games run correctly. Their privacy practices must meet their own international standards.
Business Changes
In the event of an asset transfer or merger, player data may be transferred. Players will be notified in advance if this occurs.
Data Security Measures
q7gg uses a wide range of technical and administrative security measures to protect players' personal information—
SSL Encryption
All data transfers on the website are protected with SSL encryption, blocking third-party interception.
Access Control
Staff access to player data is strictly limited, and every access is logged.
Server Security
Data storage servers are protected by strong firewalls and undergo regular security checks.
Identity Verification
KYC (Know Your Customer) checks are carried out to verify players' payments and confirm they are 21+.
Data Backup
Player data is backed up regularly so it is protected against loss even if server issues occur.
Threat Monitoring
Specialist technical tools are used to detect and respond to unusual access and suspicious activity in real time.
However, we want to be clear that no communication over the internet can be guaranteed 100% secure. Keeping your own password private is extremely important for the security of your account.
Players' Data Rights
Each player has the following rights regarding their personal information—
You can request to see what personal information q7gg holds about you.
You can request that inaccurate or incomplete information be corrected.
You can request that your data be deleted, unless it is data that must be retained by law.
You can request to object to specific types of data processing.
You can request that your data be sent to you in a readable format.
You can instruct us to restrict processing of your personal data, during which time it will only be stored.
To exercise any of the above rights, please email [email protected]. We will respond within a reasonable period from the date we receive your request.
Data Retention Period
q7gg retains players' personal information for as long as services are being provided and for as long as necessary to meet legal obligations. Even after the service period ends, payment records may be retained for an appropriate period for financial audit and legal review purposes.
Please note that even if a player requests account closure, data that must be retained by law cannot be deleted until the required period expires. Data that is no longer needed will be securely deleted in accordance with this policy.
Protection of Under-21s
q7gg services are for players aged 21+ only. We do not knowingly collect personal information from anyone under 21. If we find after registration that a person is under 21, we will immediately close the account and delete all data we have collected.
If a parent or guardian becomes aware that their child under 21 is accessing q7gg, please contact us at [email protected].
Policy Changes
q7gg may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on the website will be revised, and we will make efforts to notify account holders through designated communication channels.
Players are encouraged to check this page regularly. If you continue using the service after any updates are published, you will be considered to have accepted the revised policy.
Contact Us
If you have any questions about this Privacy Policy, you can contact the q7gg customer support team —
Live Chat
You can reach us in Myanmar language through our 24-hour Live Chat service. Personal data requests can also be handled through the chat channel.
Email Contact
Formal requests related to personal data, including requests to correct or delete data, can be sent to [email protected].